Privacy Policy

Who We Are

Kilili Baharini Resort & Spa
Website: https://kililibaharini.com

What Personal Data We Collect and Why

Contact Forms

When you contact us through the forms on our website, we collect your name, email address, phone number (if provided), message content, and technical information such as your IP address and browser type. This data is used solely to respond to your inquiry and provide customer service.

Technical and Browsing Data

Our website automatically collects anonymized technical information such as IP address, browser type, device information, and pages visited. This is used for security, performance, and analytical purposes.

Cookies

This website uses cookies managed through the Complianz GDPR system. Cookies may include functional cookies (necessary for the site to function), statistical cookies (used only with consent), and marketing cookies (for displaying embedded services like Google Maps or YouTube).

You may change your cookie preferences at any time using the “Manage Consent” link in the footer. For more information, please refer to our Cookie Policy.

Embedded Content from Other Websites

Pages on this site may include embedded content such as Google Maps, YouTube videos, or booking widgets. Embedded content from other websites behaves exactly as if the visitor has visited the other website directly.

These third-party websites may collect data, use cookies, track interactions with embedded elements, and link this data to your account if you are logged in on their platform (e.g., Google).

Who We Share Your Data With

We do not sell or share your personal data with third parties for marketing purposes. Data may be shared only with trusted service providers such as:

  • Our hosting provider (servers located in the European Union)
  • Email service providers
  • Security and anti-spam systems
  • Technical service partners (for website performance and maintenance)

If you make a booking via external links or booking partners, those platforms process your data independently according to their own privacy policies.

How Long We Retain Your Data

Contact form messages: retained for up to 12 months.
Email communication: retained until your request is resolved.
Technical logs: automatically deleted within standard security intervals.
Cookies: retained according to the durations specified in the Cookie Policy.

We do not host comments or user accounts on this website, therefore no long-term user profile data is stored.

Your Rights

You have the right to request access, correction, deletion, or restriction of your personal data. You also have the right to withdraw your consent to cookie usage at any time by modifying your cookie settings.

Requests may be sent to:
Email: [email protected]

Where Your Data Is Sent

Technical data such as IP addresses may be processed through anti-spam and security services. Embedded services (Google Maps, YouTube) may transfer data to the service provider’s servers, including outside the EU. These services operate under GDPR-compliant safeguards such as Standard Contractual Clauses.

Data Protection Contact

For any question about privacy or the processing of your data, please contact us at:
Email: [email protected]

This Privacy Policy may be updated periodically. The latest version will always be available on this page.